?? Warranty Information � LaptopShopPro

At LaptopShopPro, we stand behind the quality of our products. Our warranty coverage is designed to give you complete peace of mind with every purchase.

? Standard Warranty Coverage

All products sold on LaptopShopPro come with the following standard warranty coverage:

? New Laptop Parts

• 1 Year Limited Warranty

• Covers manufacturing defects and workmanship issues

?? Refurbished Parts

• 6 Months Limited Warranty

• Products are thoroughly tested, certified, and quality-checked

? Accessories

• 3 Months Limited Warranty

• Applies to batteries, adapters, chargers, and other peripherals

?? What�s Covered Under Warranty

The warranty covers:

• Manufacturing defects in materials or workmanship

• Non-working components received at the time of delivery (DOA)

• Premature hardware failure under normal usage conditions

• Defective parts that stop functioning within the warranty period

? What�s Not Covered

The warranty does not cover:

• Damage caused by accident, abuse, or misuse

• Improper installation or incorrect handling

• Normal wear and tear over time

• Unauthorized repairs or modifications

• Damage due to power surges, liquid spills, or natural disasters

• Products without valid proof of purchase

? How to Make a Warranty Claim

Step 1: Contact Support

Get in touch with our customer support team and share your order details along with a brief description of the issue.

Step 2: Provide Documentation

Submit your proof of purchase (invoice/order number) and any requested photos or videos showing the issue.

Step 3: Claim Approval

Our technical team will review your request. If approved, you will receive return or service instructions.

Step 4: Return & Replacement

Once we receive the product, a replacement or repair will be arranged as per warranty terms.

? Extended Warranty Options (Optional)

Enhance your protection with our extended warranty plans:

? Standard Plus

• +1 Year Extended Warranty

• Cost: 15% of product price

• Benefits:

  • One additional year of coverage

  • Priority customer support

  • Free return shipping for warranty claims

? Premium Care

• +2 Years Extended Warranty

• Cost: 25% of product price

• Benefits:

  • Two additional years of coverage

  • 24/7 priority support

  • Free advance replacement

  • Accidental damage protection

? Frequently Asked Questions

How do I check my warranty status?

You can check your warranty status by logging into your LaptopShopPro account and viewing your order history, or by contacting our support team with your order number.

What do I need to make a warranty claim?

You will need:

• Original proof of purchase (invoice or order number)

• Product serial number

• Photos or videos of the issue (if requested)

How long does the warranty process take?

• Most claims are processed within 3�5 business days after the product is received

• Replacement products are usually shipped within 1�2 business days after approval